Legal Documents

Ace395's Terms and Conditions — Complete User Guide

Please read these Terms & Conditions carefully before using the ace395 platform. Everything you need to know — from account registration to bonuses, payments, and responsible gaming — is covered here.

Last Updated: January 2026

Account & Registration

Members must be at least 18 years old to register an account on ace395. Each individual may hold only one account.

Bonus Terms

All ace395 bonuses are subject to wagering requirements. Bonuses can only be used on eligible games.

Payment Policy

All deposit and withdrawal transactions on ace395 are processed through secure, verified payment gateways.

Security & Privacy

Ace395 keeps all members' personal information fully secure and never shares it with third parties.

Fair Gaming

All games on ace395 are RNG-certified and regularly audited by internationally accredited third-party organizations.

Responsible Gaming

Ace395 provides members with a range of tools and resources to support responsible gaming.

Important Notice: By registering or using an ace395 account, you are deemed to have agreed to these Terms & Conditions. Please read them in full before signing up.

General Terms & Conditions

Section 1

Ace395.net ("ace395", "we", "us") is an international online gaming platform serving users across multiple countries. By using the ace395 website, mobile app, or any related services, you agree to be bound by these Terms & Conditions.

Ace395 reserves the right to amend these Terms & Conditions at any time. Continued use of ace395 after any changes constitutes your acceptance of the updated terms. ace395 recommends that members visit this page regularly.

  • ace395's services are for adults only.
  • It is your responsibility to ensure that using ace395 is legal under the laws of your country.
  • It is the member's responsibility to ensure the accuracy of information provided on ace395.
  • ace395 reserves the right to limit its liability in the event of technical issues.

Account Registration & Management

Section 2

To register an account on ace395, you must meet the following requirements:

  • Users must be at least 18 years old. ace395 may request ID documents for age verification.
  • Only one ace395 account is permitted per person, household, or IP address.
  • The name, address, and ID information provided during registration must be completely accurate.
  • It is the member's responsibility to keep their account password secure.
  • ace395 accounts may not be transferred or sold to another person.
  • If suspicious activity is detected on an account, ace395 may temporarily suspend the account pending investigation.

As part of its KYC (Know Your Customer) process, ace395 may request identity verification documents at any time. If verification is not completed, ace395 reserves the right to delay the withdrawal process.

Bonus & Promotion Rules

Section 3

Ace395's bonuses and promotional offers are subject to specific terms and conditions. Members should read the relevant terms carefully before claiming any bonus.

  • The ace395 welcome bonus is exclusively for new members making their first deposit.
  • Each bonus carries a specific Wagering Requirement that must be met before any withdrawal can be made.
  • ace395 bonuses can only be used on eligible games — not all games qualify.
  • Bonuses are valid for a limited time and will expire if not used within the specified period.
  • ace395 reserves the right to void bonuses in cases of suspected bonus abuse.
  • The same bonus offer cannot be claimed more than once.
Bonus Tips: After receiving a bonus on ace395, withdrawals are only permitted once the wagering requirements have been met. Full terms for each bonus are available on the ace395 promotions page.

Payment, Deposit & Withdrawal Policy

Section 4

All financial transactions on ace395 are processed through secure, encrypted channels. ace395 supports multiple payment methods including mobile banking, e-wallets, and bank transfers.

  • ace395 requires a minimum deposit amount, which is specified on the platform.
  • KYC verification must be completed before submitting a withdrawal request.
  • ace395 withdrawals may take up to 72 hours to process, though they are typically faster.
  • Withdrawals are generally processed back to the same payment method used for the deposit.
  • ace395 may request additional verification documents under certain circumstances.
  • ace395 reserves the right to cancel any transaction carried out using false or fraudulent information.
  • Wagering Requirements must be completed before bonus funds can be withdrawn.

Gaming Rules & Regulations

Section 5

The following general rules apply to all games on ace395. Individual games may also have their own rules, which are listed on each game's page on ace395.

  • Game outcomes on ace395 are determined by an RNG (Random Number Generator) — there is no possibility of manipulation.
  • If a game result is voided due to a technical error, ace395 will refund the wager.
  • The use of bots, scripts, or any automation software on ace395 is strictly prohibited.
  • Colluding against ace395 or abusing bonuses as a group is strictly prohibited.
  • For Sports Betting, ace395 pays out winnings in BDT once the match result is confirmed.

Responsible Gaming Policy

Section 6

Ace395 believes gaming should be a form of entertainment. ace395 encourages its members to game responsibly and takes an active role in preventing problem gambling.

  • ace395 members can set their own deposit, loss, or session limits.
  • ace395 offers a self-exclusion tool — any member can temporarily close their account for a specified period.
  • ace395 monitors members' gaming activity and offers assistance when needed.
  • Allowing minors to play on ace395 is strictly prohibited.
Get Help: If you are experiencing problems with gaming, please contact the ace395 support team. ace395 is always here for its members.

Account Suspension & Closure Policy

Section 7

Ace395 reserves the right to suspend or permanently close any member's account without prior notice in the following circumstances:

  • Registering an account with false or fraudulent information.
  • Abusing the bonus system or operating multiple accounts.
  • Committing fraud or financial misconduct against ace395.
  • Using bots or automated software.
  • Behaving in a rude or abusive manner toward other members or ace395 staff.
  • Involvement in money laundering or any illegal activity.

Data Retention & Privacy

Section 8

Ace395 places the highest priority on protecting members' personal data. ace395 uses SSL 256-bit encryption to keep all data secure.

  • ace395 never sells or shares members' information with third parties.
  • ace395 may share information with the relevant authorities only when required by law.
  • Members may request to update or delete their personal information at any time.
  • ace395's full Privacy Policy is available on a separate page.

Terms Amendments & Dispute Resolution

Section 9

Ace395 reserves the right to amend these Terms & Conditions at any time. For significant changes, ace395 will notify members in advance.

  • Updated terms take effect as soon as they are posted on ace395.
  • Continued use of ace395 will be considered acceptance of the updated terms.
  • In the event of a dispute with ace395, please contact ace395 customer support in the first instance.
  • ace395 is committed to resolving all disputes fairly and transparently.
  • ace395's decisions are considered final; however, members may appeal to the relevant international gaming authority.

These Terms & Conditions are governed by the laws of ace395's licensing authority. Any claims against ace395 must be submitted within 6 months of the registration date.

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